The world has changed significantly in the last 12 months. 2011 was the year the media really woke up to the power of social and mobile networks.
The ‘Arab Spring’, the global ‘Occupy’ movement, and the UK riots all demonstrated how technology could be used to connect and coordinate disparate groups of people in ways that made it almost impossible for security forces and governments to keep up.
This phenomenon was by no means new, but it was unexpected. As more and more people became digitally connected, and mobile technology became almost ubiquitous, Clay Shirky’s adage that communications tools don’t get socially interesting until they get technologically boring, proved to be right on the money.
While MySpace continued its steady decline, other social networks such as Tumblr, Instagram, and Google+ grew rapidly, each vying for our attention. But as RIM (makers of BlackBerry) discovered this year, attention isn’t always such a good thing.
The hackers behind Anonymous and LulzSec figured this out too. Niche social networks such as Path have emerged to enable sharing of information among small groups of people. Other platforms like Silk Road are designed to be invisible to those not in the know.
Unsurprisingly, the techies involved in the Occupy movement are trying to build these types of private networks. This trend has led some to speculate that there will never be another network the size of Facebook. I’m not so sure.
What is beyond question is that mass disruption has been a recurring theme across the globe these past 12 months. We’re also seeing an increase in a consumer trend that has been dubbed “SoMoLo” – Social, Mobile, Local.
Observe the modern shopping experience and you’ll see this being played out. Customers in stores are using their smart phones to check prices, compare products, identify other local shops and consult with friends before purchasing. Soon they’ll be paying for items with their phones too.
This year has also seen the rise of the Urban Mashup. Oglivy Culture launched in the US and Steve Stoute chronicled ‘The Tanning of America’ – highlighting the growing influence of urban culture on the mainstream.
The Kiss
In June, Canadian photographer Richard Lam took one of the most striking images of the year during riots that erupted in Vancouver.
The image of a couple kissing in the midst of the chaos and riot police became an internet viral sensation. Many saw it as a 21st Century reimaging of the famous photo of ‘The Kiss’ that took place in Times Square on V-J day in 1945.
For all the momentous changes that took place in 2011, I can’t help but feel that we ain’t seen nothing yet.
In a few hours time Europe’s largest Carnival will take to the streets of Notting Hill for the 45th time. However it’s not just the poor weather forecast that has worried people this year. Coming so soon after the UK riots, some local residents and businesses in Notting Hill are preparing for the worst by boarding up their houses and shop fronts.
They’re not the only ones who don’t want to get caught out. During the widespread looting that followed the riots, there was some criticism of the police for not keeping up with how rioters were using communication technology such as BlackBerry’s BBM network to coordinate attacks. This time around the police refuse to be caught napping and have already made preemptive arrests, based in part on their monitoring of social media.
While the Mayor Boris Johnson’s call for the Carnival to ‘help heal wounds’ caused by the riots was lampooned by some on Twitter, many of the comments last night were from people hoping that the event will pass off peacefully, or those too worried to attend because they feared trouble themselves.
Google turns to Grime
Meanwhile last week Google released an advert for its Chrome browser featuring Jamal Edwards, the just turned 21 year old rising star of the UK Grime scene who launched his own TV channel, SB.TV and has his sights set on becoming a future media mogul.
The ad, made by the London agency BBH, was apparently produced ‘way before the trouble’ started on the streets of Tottenham, but nonetheless it must have made a few Google Executives nervous given its focus on the UK’s black urban culture, which has been blamed for causing the riots, most notoriously by Historian David Starkey. In my view, Google’s potentially controversial choice of subject matter was no accident.
In Search of Street Cred
One of the loudest advocates for Google’s new social networking platform Google+ is the founder and former President of MySpace, Tom Anderson. In a recent article, he argues that Google+ is destined for success, and draws parallels between its launch and that of other social networks such as MySpace and Facebook.
Of Twitter he writes:
“When the 140 character wunderkind launched in 2006, it was only used by tech nerds. Just one community, that knew each other by name, if not in person. Then John Mayer signed up. Now there was two communities. The tech nerds, and the John Mayer fan club. Then there was Diddy. Suddenly Twitter was of interest to people who liked hiphop & rap. One celebrity at a time started to build sub-communities on Twitter. And make no mistake, Twitter went out and recruited them. Like Facebook, they realized that to gain scale in the social networking space and take mind share from others, they needed to target sub-communities.”
It would seem that Google has learnt that lesson. By making a hero of a young, black, up and coming entrepreneur, they are following in the footsteps of brands like Nike and Adidas who have long understood the benefits to be gained by associating with urban cool.
Google+ “not broadcasted enuff for us cool kids”
I did a bit of digging around to try and try out what types of people have been joining Google+. Perhaps unsurprisingly the early adopters were largely male geeks from the US. There is an Urban Technorati Google+ group and the odd Hip-Hop celebrity (Snoop Dogg and the UK’s Tinie Tempah). But from what I could tell, the cool urban kids aren’t flocking to the service in droves just yet.
Using my own connections, I also did a bit of primary research via BBM to see how many young people on that network had opened a Google+ account. Only one person responded positively, suggesting that Google has some work to do. Google+ is “not broadcasted enuff for us cool kids lol to no about it” was one response I received. If the latest advert for Chrome is anything to go by, it looks like Google plans to change that.
However, engaging with an urban audience can be tricky. As BlackBerry makers RIM discovered during the riots, being the brand of choice within this demographic could land you in hot water on occasion. But to ignore them is to risk being left out in the cold entirely.
As this year’s Notting Hill Carnival hits the streets, the eyes of the media will be watching closely to see whether urban youth culture is still too hot to handle.
31/08/11 UPDATE: Fortunately, this year’s Carnival came and went without a major outbreak of violence. The Guardian reports that arrests were only slightly up at 245 compared to 243 at last year’s event. Considering that around 1 million people were expected to attend the festival, this figure is remarkably low. For comparison, 138,000 attended this year’s Glastonbury music festival but there were 123 arrests made – a significantly higher ratio.
It seems that the massive police presence played a role in keeping the crime figures down. But the remarkable photograph of a youth fleeing the scene having stabbed someone in front of a line of police officers shows that for some, the threat of arrest is no deterrent.
This kind of behaviour is almost impossible to comprehend without understanding the mentality of some of the youths on the streets today. It is described in gripping detail in the book Hood Rat by Gavin Knight, and may well be the topic of a future post.
However, like many people, I’m relieved that the Carnival on the whole brought out the best of London.
